Outlook 2003 Gripes

Why do companies insist on changing hotkeys?
 
For years, I've been using F5 to tell Outlook to send and retrieve email - why ? You hit F5 to refresh and refreshing my inbox would be like sending and receiving mail.
 
But not in Outlook 2003 - now you use F9.
 
I wouldn't mind it so much except F5 doesn't do anything anymore. Why not keep it there for backward compatibility.
 
Argh!!!
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